✔️ Drawing/editing documents, drops, PSD templates. KYC/AML Verification

[Perfectum]

? CASE: “SILENT DECLINE” IN KYC INDONESIA (PASSPORT + ADDRESS)

The client came with a task to pass verification on the **RRZ** platform (KYC Level 1–2). 
Standard requirements: Indonesian passport + proof of address (utility bill / bank statement).

Initial state:
▪ clean passport, never used before 
▪ address – Seabank bank statement 
▪ document photos without obvious errors

⚠️ Problem 
After submitting the documents, the platform gave no errors or comments, but verification failed. 
A classic “silent decline”.

? What the analysis revealed
▪ the decline was triggered not by the file itself, but by the data linkage 
▪ address logic did not match the profile and timing 
▪ re-uploading the same document worsened the risk profile

? What we did
▪ refused to “edit” the original file 
▪ rebuilt the documents from scratch for RRZ’s specific verification model 
▪ synchronized passport, address, and profile data 
▪ prepared a compliant document photo for submission

? Result 
Documents accepted. 
Verification passed with no repeated declines.

If you have: 
▪ a “silent decline” with no explanation 
▪ a stuck KYC 
▪ a platform that provides no guidance 

? Contact us before your next submission. 
We’ll analyze the case, define the strategy, and prepare documents tailored to specific algorithms. 
No templates. No experiments. Focused on approval.


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